POLENA

More time for the business you want to build.

Outsourced business support for SMEs. We handle quote follow-up, everyday admin and simple automation, so you can focus on running your business. Start with a focused pilot and an agreed fee.

Practical business support

Take the recurring work off your list.

Practical remote help for small and medium-sized businesses. Keep enquiries moving, admin organised and repetitive tasks under control.

Quote follow-up

Everyday admin

Simple automation

Track outstanding quotes, follow up with approved messages and arrange the next customer conversation.

Organise customer records, coordinate appointments and keep everyday tasks moving.

Reduce repetitive copying, reminders and reporting with improvements to your existing tools.

How we work

Start small. Make it useful.

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Tell us what takes time

Agree a focused pilot

Review and decide

We discuss what gets delayed and where practical support could make a difference.

We agree the tasks, working arrangements, fee and measures of success before starting.

Review the results together. Continue or expand the support if it works for your business.

Why Polena?

Extra support. Clear responsibility.

Built around you

Clear communication

You stay in control

Start with the work that matters most, with a clear scope around your priorities and tools.

Work directly with Rob and Gavin, with an agreed point of contact and updates on progress.

You approve customer messages, access and key decisions. We work within agreed boundaries.

What would you like off your to-do list?

Tell us about the quotes, admin or repetitive tasks taking up your time. Let’s explore a focused pilot.